Welcome to Cloutaro. These Terms & Conditions govern your use of cloutaro.com and any order you place. Please read them alongside our Privacy Policy and Refund & Cancellation Policy.
1. Agreement to these terms
By accessing the site or placing an order, you agree to these terms. If you do not agree, do not use the service. You must be at least 18 years old to purchase.
2. What Cloutaro provides
Cloutaro is an independent marketing service that delivers social-media engagement, followers, likes, views, and similar, to public Instagram, YouTube, and Facebook profiles, posts, and channels you specify. We are not affiliated with, endorsed by, or sponsored by Instagram, YouTube, Facebook, Meta Platforms, Inc., or Google LLC.
3. No account access required
We never ask for your password, login, or any form of account access. A public URL or @handle is all we need. Never share your password with anyone claiming to be Cloutaro.
4. Acceptable use
You agree not to use Cloutaro to:
- Target accounts or content involving minors.
- Promote illegal, hateful, harassing, or sexually exploitative material.
- Direct engagement at content you do not own or have permission to promote.
- Resell, automate, or scrape the service without written permission.
We may refuse or cancel any order that violates this section and refund the unstarted portion.
5. Orders, pricing, and payment
Prices are shown in USD and calculated at checkout. Payment is processed by our partners (NOWPayments for crypto, Cryptomus for cards and stablecoins); we never store your card details. An order is confirmed once payment clears, after which delivery begins automatically.
6. Delivery and refills
Most orders begin after payment confirmation. Delivery speed depends on the product and any gradual-delivery option you choose. Every order is covered by a 30-day refill. See the Refund & Cancellation Policy.
7. No guarantee of platform behaviour
Social platforms independently control how engagement is counted, displayed, and retained. We deliver the engagement counters directly, but we cannot guarantee how a platform treats it afterwards, and we are not responsible for platform action taken against your account arising from your own conduct.
8. Limitation of liability
To the maximum extent permitted by law, Cloutaro's total liability for any claim relating to an order is limited to the amount you paid for that order. We are not liable for indirect or consequential losses.
9. Website licence
You may view and use this website for personal purposes connected to ordering our services. You may not copy or republish its content commercially, scrape it, attempt to decompile or reverse engineer any part of it, remove proprietary notices, or mirror it on another server. This licence ends automatically if you breach these terms.
10. Metrics and commercial honesty
Delivered counts are numbers, not people's attention, and these terms require you to treat them that way. You agree not to use delivered counts to mislead third parties, for example by presenting them as organic engagement in sponsorship negotiations, advertising sales, marketplace listings, or investor material. You are solely responsible for ensuring that your use of purchased engagement complies with the laws that apply to you, including rules on unfair or deceptive commercial practices. We may refuse or cancel orders that we reasonably believe are placed to deceive a specific third party.
11. Payment disputes and chargebacks
If something is wrong with an order, contact support@cloutaro.com first: nearly every issue is resolved faster that way than through a bank. By purchasing you confirm that you understand what you are buying and that you are authorized to use the payment method provided. If a chargeback or payment dispute is filed on an order we delivered as described, we may suspend open deliveries connected to it and provide our delivery records as evidence to the payment provider. Charges reversed on fraudulent grounds may lead to refusal of future orders.
12. Counts, availability, and service changes
Platforms recount, audit, and remove engagement at their own discretion, so a delivered count can fluctuate; the 30-day refill in section 6 is our written answer to that, and we do not promise that a count will hold beyond it. We also do not promise uninterrupted or error-free operation of the site or of delivery. We may change, pause, or withdraw individual products, tiers, or prices; changes never apply retroactively to orders already paid.
13. Consumer right of withdrawal (EU/EEA)
If you are a consumer in the EU or EEA, you have a statutory 14-day right of withdrawal for distance contracts. For services that begin immediately, this right lapses by law once the service has been fully performed, where you expressly requested immediate performance and acknowledged the loss of the right. Our checkout requests exactly that consent before delivery starts. Until delivery begins, you can always cancel per the Refund & Cancellation Policy. Nothing in these terms limits consumer rights that cannot be waived.
14. Third-party links
Pages on this site may link to external sites we do not control and have not reviewed. A link is not an endorsement, and use of linked sites is at your own risk.
15. Changes
We may update these terms. Material changes take effect when posted here; the "last updated" date above always reflects the current version.
16. Contact
Questions about these terms? Email support@cloutaro.com or use the contact page.
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